Customer Help

Frequently asked Questions

All orders are shipped from local warehouse in US and Canada. It takes normally 5 – 14 days.

We offer 365 days return policy. Please contact us with your order ID to check availability

Please simply fill in the form on the right side to let us know your new address

Please track on tracking order page

Please fill in the form on the right or email us General@tentolighting.com

Please email us immediately with your order ID and new address

Do you ship to my country?

We currently only ship to US and Canada

We ship from different warehouses. Therefore we cannot guarantee that your items in one order would be shipped in one parcel